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SolarWinds Monitoring SME / NOC Tool Developer

SpikeIT Global Solutions
Contract
On-site
Newark, New Jersey, United States
Solar Panel Inspections

Company Description

 

 

Job Description


Job title: SolarWinds Monitoring SME / NOC Tool Developer
Location: Newark, NJ

 

Individual Contributor Role (7x24 NOC support environment)


Key Responsibilities:

  • Design, recommend, implement, and integrate monitoring and alerting solutions in SolarWinds (NPM, NTA, NCM, IPAM), with ServiceNow integration for events, incidents, and workflows.
  • Create, customize, and maintain dashboards, reports (including scheduled reports), alerting mechanisms, and tools using SolarWinds features, Power BI, and SQL tables.
  • Perform requirements gathering, analysis, and recommendations to build enterprise monitoring systems following industry best practices.
  • Execute network/server discovery, device monitoring, topology visualization, and root cause analysis (RCA) support.
  • Troubleshoot and resolve complex issues across network, infrastructure, application, and monitoring domains.
  • Collaborate with Network, Windows, Cyber Security, and operations teams for holistic monitoring.
  • Automate repeatable tasks, maintain runbooks/logs/records per ITIL via ServiceNow, monitor system health/SLAs, and proactively suggest enhancements.
  • Administer and optimize SolarWinds platform for stability, scalability, performance, polling policies, thresholds, and alerts.
  • Handle special projects and initiatives as assigned.


Required Qualifications:

  • 5+ years of hands-on experience with monitoring/observability platforms (implementation, customization, operational support).
  • 5+ years as SME in SolarWinds solutions: core components, architecture, alerting, reporting, performance optimization, report generation/scheduling.
  • Proven expertise in resolving complex technical issues in infrastructure, applications, and network monitoring.
  • Strong knowledge of Syslog, SNMP v2/v3 (traps, forwarding, troubleshooting), and automation of monitoring tasks.
  • Experience with advanced correlation platforms (e.g., Datadog, BigPanda) highly desirable.
  • Ability to work independently under general direction, with strong collaboration and communication skills.

 

Additional Information

All your information will be kept confidential according to EEO guidelines.