Position Overview:
We are looking for a SolarWinds Engineer to join our team supporting our Federal Customer out of Washington, DC. The candidate will be responsible ensuring the SolarWinds tool facilitates Monitoring and Event Management efforts by gathering requirements from system owner, event managers, and leadership.
*Requires the ability to obtain a Top Secret Clearance
Responsibilities:
- Engineer, design, optimize, and monitor the performance of SolarWinds
- Perform systems administration and preventative maintenance for SolarWinds
- Provide application and infrastructure support for the SolarWinds and create and maintain monitoring and notification rules
- Review and update SolarWinds console security, apply patches, create SolarWinds console roles and reviews, and create and install custom modules as needed
- Deliver SolarWinds views, create custom reports on results of SolarWinds monitoring, use SQL Server Reporting Services (SSRS) technologies, and provide problem resolution for SolarWinds components and related custom scripts
- Researches and monitors current end-user response time as well as application and system performance and availability
- Ensures that applications deployed will properly scale and meet expected SLAs for Performance, Availability, Scalability and Stability
- Monitors and reports for existing applications/systems and infrastructure
- Creates automated solutions for data collection and reporting for existing applications and infrastructure for Performance and Availability
- Reviews and analyzes Web Application Performance and end user experience (client-side browser profiling), utilizing a deep understanding of various monitoring tools
- Works with the application and infrastructure teams to setup Performance monitoring for the applications, databases, network and Cloud
- Implements effective monitoring solutions and assists in establishing the appropriate response to those events through processes and procedures, enabling level 1 and 2 teams to resolve as many issues as possible
- Tracks the status of down nodes and services
- Understand how monitoring tools work and their limitations
- Determine problems within SolarWinds systems, provide solutions for issues they find in the process, including designing new systems, upgrading software, run SolarWinds health check analyzer software, and maintaining an existing system life cycle.
- Work to improve monitoring capabilities through seeking customer feedback
Requirements:
- Must be able to obtain Secret Clearance
- 5+ years of experience working in 1000+ node enterprise network environments
- 5+ years of experience in SolarWinds monitoring
- 5+ years of experience on multiple OS platforms
- Experience with monitoring cloud environments and VMware virtualization technologies
- Familiarity with Microsoft, UNIX, and Linux server OS
- Good working knowledge of Active Directory, GPOs, DNS, and other Windows core services
- Ability to learn new products and technologies
- Ability to develop standard operating procedures and project documentation
- Ability to research solutions for various business needs and technical problems; this includes evaluating alternatives and providing recommendations
- Excellent communication skills to explain technical information and requirements effectively to others both orally and in writing
- Familiarity with principles and practices of system configuration and change management
Preferred Qualifications:
- Bachelor's degree in Information Technology
- Knowledge of LAN/WAN network infrastructure technologies
- SCP Certification
- Experience with major Microsoft technologies including PC and server operating systems, Active Directory, SQL Server
- Knowledge of server virtualization technologies, preferably VMware and/or Microsoft Azure technologies
- Knowledge of multiple processor systems, RAID hardware, SCSI attached, and storage area network solutions
- Experience with these SolarWinds modules:
- SolarWinds Network Performance Monitor - NPM
- SolarWinds Network Configuration Manager - NCM
- SolarWinds NetFlow Traffic Analyzer - NTA
- SolarWinds VoIP and Network Quality Manager IP SLA X, IP Phone X - VNQM
- SolarWinds IP Address Manager - IPAM
- SolarWinds Server & Application Monitor - SAM
EEO Compliance:
Ryde Technologies is an Equal Employment Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law. Ryde Technologies will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.