We are seeking a detail-focused and dependable Destination Services Coordinator to help clients organize memorable and well-structured journeys. This role is well suited for professionals in the Grand Rapids, Michigan area who value organization, clear communication, and delivering high-quality service in a remote-friendly setting.
As part of our team, you will consult with clients to learn about their travel needs, preferences, and budgets. You will research destinations, flights, hotels, and experiences, then create customized plans that meet each clients expectations. You will manage reservations, verify confirmations, and maintain accurate records to ensure everything is coordinated properly.
The position emphasizes planning accuracy, responsiveness, and client satisfaction. You will provide support before and during trips, helping manage schedule changes or updates as needed. Success comes from being proactive, detail-oriented, and comfortable handling multiple client requests simultaneously.
Consult with clients on planning details
Research and recommend options
Coordinate bookings and confirmations
Prepare clear schedules and documents
Maintain organized records
Excellent communication and customer service skills
Strong multitasking abilities
Detail-oriented and dependable
Experience in hospitality or planning helpful
Flexible work environment
Ongoing training
Access to trusted suppliers
Long-term growth potential