We are hiring a reliable and detail-oriented Destination Services Administrator to support clients across Wisconsin with organizing and coordinating smooth, well-planned travel experiences. This flexible, home-based position is ideal for candidates who enjoy structured work, accurate documentation, and helping others feel prepared for important trips. Individuals in the Madison area who are comfortable working independently and managing multiple tasks will thrive in this role.
In this position, you will communicate with clients to gather preferences, timelines, and budgets. You will research lodging, flights, ground transportation, and activities, then compile clear and organized options that align with client needs. Once approved, you will coordinate bookings, confirm reservations, and prepare easy-to-follow itineraries. Maintaining precise records and providing timely updates are key components of success.
This role focuses on service and coordination rather than direct sales. We value consistency, professionalism, and strong organizational skills.
Gather client requirements and timelines
Research and compare accommodations and transportation
Prepare itineraries and confirmations
Coordinate and manage bookings
Provide updates or adjustments when needed
Maintain organized records
Strong communication skills
Detail-oriented and dependable
Excellent time management
Customer service or hospitality experience helpful
Flexible work-from-home schedule
Training and onboarding
Professional growth opportunities
Supportive team environment