Product Specialist - Thermal Controls

Job Summary

The Product Specialist - Thermal Controls role is responsible for managing a portfolio of Thermal Unit Controls Offerings.  This includes Voice of Customer (VOC) research, requirements capture, New Product Development Process support, and general team interfacing to teams inside and outside of Vertiv.  This key position ensures current offerings are maintained with new products always improving by incorporating stake-holder requirements.  Key deliverable expectations are technical specifications, business case calculations, oversight and confirmation of related deliverables, customer facing presentations, internal presentations for support and training purposes, and process efficiency development.  This position is a forward-thinking position in ensuring controls architectures, deployments, and advanced technologies implemented align with industry technologies not currently available in the market.

This position will be based onsite at Vertiv's Westerville, OH location.

Responsibilities:

• ​​Develop and execute product lifecycle management plans including product introduction, line extension, engineered to order, and end of production.
• Drive product line profitability through VAVE/Cost reduction efforts
• Identify, evaluate, and drive additional revenue opportunities through product extensions.
• Research market trends, demand drivers, customer needs, and the competitive landscape.
• Ensure all customer facing offering documentation and marketing collateral is available and accurate.
• Provide offering information to Customers, Sales, Customer Service and Application Engineering.
• Prepare and deliver presentations, product demos, and other sales enablement tools.
• Develop and track metrics to measure post-launch sales performance of new offerings.
• Manage product line profitability and volume forecasts.
• Manage list pricing and discounts, research competitive pricing and develop strategy
• Assist in championing resolution of offering issues (i.e., delivery, quality, inventory)

Requirements:

• Bachelor’s degree in engineering or related technical degree.  Business experience preferred.
• 5+ years technical, product/service management, strategic planning, marketing or directly related experience.
• Ability to quickly develop cross-functional and cross-regional relationships to achieve business objectives
• Demonstrated competence in problem solving, data analysis, & project management
• Process and results oriented with proven ability to accomplish goals
• Proficiency with Microsoft Office suite, Smartsheet, and other business applications
• Excellent communications skills – written & verbal

Additional / Preferred Qualifications:

• Experience with Data Center industry and lifecycle
• Software Development Process knowledge
• Controls or networking experience
• UX (User Experience) process knowledge

Physical & Environmental Requirements:

• None

Time Travel Needed: 

• Up to 20%

The successful candidate will embrace Vertiv’s Core Principals & Behaviors to help execute our Strategic Priorities. 

OUR CORE PRINCIPALS:  Safety.  Integrity.  Respect.  Teamwork.  Diversity & Inclusion.

OUR STRATEGIC PRIORITIES

•  Customer Focus

•  Operational Excellence

•  High-Performance Culture

•  Innovation

•  Financial Strength

OUR BEHAVIORS

•  Own It

•  Act With Urgency

•  Foster a Customer-First Mindset

•  Think Big and Execute

•  Lead by Example

•  Drive Continuous Improvement

•  Learn and Seek Out Development

About Vertiv

Vertiv is a $8.0 billion global critical infrastructure and data center technology company.  We ensure customers’ vital applications run continuously by bringing together hardware, software, analytics and ongoing services.  Our portfolio includes power, cooling and IT infrastructure solutions and services that extends from the cloud to the edge of the network. Headquartered in Columbus, Ohio, USA, Vertiv employs around 20,000 people and does business in more than 130 countries. Visit Vertiv.com to learn more.   

Work Authorization

No calls or agencies please. Vertiv will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire.

Equal Opportunity Employer

Vertiv is an Equal Opportunity/Affirmative Action employer. We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability. If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by sending an email to help.join@vertiv.com.