New Product Development Engineer - Thermal

Position Summary

Vertiv is seeking a New Product Development Engineer – Thermal to strengthen our thermal development team for liquid cooling and traditional cooling applications. This role supports mechanical, electrical, quality, monitoring, controls, and troubleshooting for high-density and liquid cooling products. The ideal candidate will possess deep expertise in thermal dynamics, demonstrate strong leadership skills, and drive continuous improvement initiatives.

Responsibilities

• Lead new product development projects by interfacing with R&D engineering and product management to implement the Global Serviceability Specification in new products. 
• Monitor new product quality, track initial startups, and provide feedback to engineering and product management. 
• Represent Vertiv Services at design reviews, product reviews, and phase gate reviews, and provide updates to management. 
• Assist in the design and testing of new products from a service perspective and act as the Vertiv Services representative on the engineering change control board. 
• Develop maintenance and troubleshooting procedures with engineering assistance and provide technical expertise in creating service plans for new products. 
• Support logistics for parts research, spare kits, and sourcing, and lead the development of service-related documentation and source material for beta training classes. 
• Attend beta startups and first-article startups to ensure service readiness.
• Drive technology innovation by integrating IoT sensors, predictive analytics, and cloud-based platforms into service offerings. 
• Collaborate with R&D, Offering Management, and global business units to accelerate technology readiness and ensure seamless integration of mature technologies into mainstream operations. 
• Implement best practices and innovative solutions to improve service efficiency, reliability, and sustainability. 
• Provide technical guidance across mechanical, electrical, monitoring, and control systems for high-density power and cooling applications. 
• Create technical service documentation, service standards, and training content for emerging technologies, while monitoring industry trends and incorporating advancements into service strategies.

Qualifications

• Bachelor’s degree in Mechanical Engineering, Thermal Engineering, or related field required; Master’s or MBA preferred.
• Minimum of five years of experience interacting with customers on a technical level.
• Deep expertise in thermal dynamics and proven ability to optimize complex thermal systems.
• Experience with high-density and liquid cooling systems.
• Strong leadership skills and ability to mentor technical teams.
• Excellent communication, organizational, and time management skills.
• Familiarity with glycol and water quality and Vertiv thermal products (preferred).
• Ability to read and interpret electrical diagrams, piping drawings, and blueprints.
• Proficiency in Microsoft Office and web-based technologies.
• Positive attitude, flexibility, and ability to work independently.

Travel Time Required

• 20% domestic and international travel may be required.      
• On-call availability through a national paging/cellular system.